Privacy Policy

Last updated: October 2026

This policy describes how Individualhigher Roofing ("we", "us") gathers, uses and passes along information when you browse individualhigher.garden, phone the number shown on this site or send in a form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. If you fill in a form or phone in, we may record your name, phone number, email address, location and a short description of your roof problem.

Other details are collected automatically as you browse. These may include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing reasons.

Why We Use It

We use the information to:

• Match you with an independent roofing provider that serves your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• Measure how people use this site and our phone lines
• Improve the site and the service
• Meet legal duties and guard against fraud or misuse

Who Receives It

Individualhigher Roofing is a referral service. When you ask for help, we pass your contact details and request information to one or more independent roofing providers or marketing partners so they can get in touch about your request. These are separate businesses, and each has its own privacy practices.

We may also share information with companies that help run this site and our phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws, however, treat passing details to marketing partners as a "sale" or a "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to see how visitors move around it. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain kinds of sharing. To make a request, email contact@individualhigher.garden. We may need to confirm who you are before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We keep information only as long as the purposes above require, or as long as the law asks us to.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@individualhigher.garden.